Support

 

Users of fileWATCH have numerous options for reporting problems or asking questions not answered in documentation.

 

Registered customers will receive free support and all problems with the intended functionality of the program are addressed ASAP.

 

1. FAQ

 

  Please read the Frequently Asked Questions first.

 

2. Problem Report Form

 

  Preferred method of submitting a problem to the author.

  If an error message indicates an entry was made in the fileWATCH.log file, please submit the contents of this file via this form.

 

3. Suggestions Form

 

  Suggestions to improve the application, documentation, etc. are welcome.  New feature requests from registered customers will be considered but not guaranteed.

 

4. Kevin@gearhart.com

 

  Direct email contact with the author.  Please try the previous options first, as they contain fields requesting pertinent information.

 

5. FAX: (240) 414 - 8130

 

  Direct fax number for customers without internet access.

 

6. Phone

 

  Phone support will be provided to registered customers when necessary.

 

Updates

 

Click below to join the author's mailing list and stay informed of product updates and new releases.